Privacy policy

Legal

Privacy Policy

Last updated: May 2025  ·  Effective: January 1, 2025

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At Skillocourses, your privacy is our priority. This policy explains clearly what data we collect, why we collect it, and how you can control it. We will never sell your personal data to third parties.

1. Overview

Skillocourses ("we", "our", "us") operates the website Skillocourses.com (the "Platform"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Platform, purchase courses, or interact with our services.

By accessing or using Skillocourses, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Platform.

2. Information we collect

2.1 Information you provide directly

  • Account information: Name, email address, and password when you register
  • Purchase information: Billing address, payment method details (processed securely via Razorpay — we never store full card numbers)
  • Profile information: Any profile photo, bio, or preferences you voluntarily add
  • Communications: Messages you send us via email, contact forms, or support tickets
  • Course reviews: Ratings and written reviews you submit on the Platform

2.2 Information collected automatically

  • Device information: IP address, browser type, operating system, device identifiers
  • Usage data: Pages visited, courses viewed, time spent, click patterns, search queries
  • Transaction data: Purchase history, course access records
  • Cookies and tracking: See Section 5 for full details

2.3 Information from third parties

  • Payment processors (Razorpay) may share transaction confirmation data
  • Analytics providers (Google Analytics) share aggregated usage insights
  • If you log in via Google or social login, we receive your public profile data from that provider

3. How we use your data

We use the information we collect for the following purposes:

Purpose Legal basis
Process your course purchases and deliver digital content Contract performance
Create and manage your account Contract performance
Send order confirmations and course access details Contract performance
Send promotional emails and newsletters (with your consent) Consent
Improve our Platform, courses and user experience Legitimate interest
Prevent fraud, abuse and ensure Platform security Legitimate interest
Comply with legal obligations Legal obligation
Respond to your support requests Contract performance

We will never use your data for purposes incompatible with the above without your explicit consent.

4. Sharing your data

We do not sell your personal data. We may share it with:

  • Payment processors: Razorpay processes all payments. Their privacy policy governs data they collect during transactions.
  • Cloud infrastructure: Our Platform is hosted on hostinger infrastructure. privacy practices apply to data they process on our behalf.
  • Email service providers: We use Klaviyo or similar services to send transactional and marketing emails. These providers are bound by data processing agreements.
  • Analytics providers: Google Analytics receives anonymised usage data to help us understand Platform performance.
  • Legal requirements: We may disclose your data if required by law, court order, or to protect the rights, property, or safety of Skillocourses, our users, or the public.
  • Business transfers: In the event of a merger, acquisition or sale of assets, your data may be transferred. We will notify you before this occurs.
🔒 We never sell your personal data to advertisers, data brokers, or any third party for commercial purposes.

5. Cookies & tracking technologies

We use cookies and similar technologies to enhance your experience. Here is what we use:

Cookie type Purpose Can you opt out?
Essential Login sessions, cart, checkout security No — required for Platform to function
Analytics Google Analytics — understand how visitors use our site Yes — via browser settings or cookie banner
Marketing Facebook Pixel, Google Ads — retargeting campaigns Yes — via cookie banner or opt-out links
Preference Remember your language, currency and display settings Yes — clear cookies in browser settings

You can control cookies through your browser settings. Note that disabling essential cookies will affect Platform functionality.

6. Data storage & security

Your data is stored on secure servers provided by hostinger, with data centres located primarily in the United States and European Union. We implement the following security measures:

  • 256-bit SSL/TLS encryption for all data in transit
  • Encrypted storage for sensitive data at rest
  • Access controls limiting who can view your personal data
  • Regular security audits and monitoring
  • Payment data handled exclusively by PCI-DSS compliant Razorpay — we never store card numbers

We retain your personal data for as long as your account is active or as needed to provide services. After account deletion, we retain transaction records for 7 years as required by Indian tax law (GST compliance).

⚠️ No method of transmission over the internet is 100% secure. While we implement industry-standard protections, we cannot guarantee absolute security. Please use a strong, unique password for your account.

7. Your rights

Depending on your location, you have the following rights regarding your personal data:

  • Access: Request a copy of all personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data ("right to be forgotten")
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to processing based on legitimate interest
  • Withdraw consent: Unsubscribe from marketing emails at any time via the unsubscribe link in any email
  • Complaint: Lodge a complaint with your local data protection authority

To exercise any of these rights, email us at skillocourses@gmail.com. We will respond within 1 day.

8. Children's privacy

Skillocourses is not directed to individuals under the age of 18. We do not knowingly collect personal data from children under 18. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately at skillocourses@gmail.com and we will delete such information promptly.

9. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on this page with a revised "Last updated" date
  • Sending an email notification to registered users for significant changes
  • Displaying a banner on the Platform for 30 days after significant updates

Your continued use of the Platform after changes are posted constitutes acceptance of the updated policy.

10. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

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Address Skillocourses, NYC, US